If you experience an issue with your order, or simply have a question for us, our customer service team are available during the following hours (excluding UK public holidays):

  • Monday – Friday: 07:30 – 17:30

  • Saturday – Sunday: 11:00 – 19:00

Get in touch: info@fadedstore.com

Please allow 48–72 hours for a response. We aim to resolve all enquiries as efficiently as possible.